This week one of our clients got a virus on their main computer that ran Jakx. Fortunately, they backed up to our servers on a regular basis and so once their IT person sorted access to another PC out we were able to reinstall Jakx and restore the backup and all was well. Many of you though we are noticing are backing up but to the same computer!
I cannot stress enough that this is not useful. A backup must be to an external source, this can be ISSL, A memory stick, a CD/DVD anything that is not in the building. If you only backup in house and you have a theft or fire ALL data will be lost. If you need any further advice please raise a support request